Parkhill & Sherwell Valley Medical Practices

Parkhill - 01803 212489

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Repeat prescriptions can be obtained without seeing a doctor by using the  repeat prescription computer slip for those patients on long-term medication. We  use a computerised system  linked into the NHS Spine to send prescriptions electronically and require least 72 hours notice(excluding weekends and bank holidays) to process your request as this allows for reviews . Should you wish  your prescriptions posted to you  then please forward a stamped addressed envelope.

 Prescriptions  can  also  be ordered on line -  you  will need to register  for this  service (  see Online Services).  Please click onthe following link for on line ordering EMIS ACCESS .

Please note that medications  that have not yet been put on your list of repeats may not be visible on the on line system but you can request them using the free text box.Please do not think that they have been deleted without your knowledge

Prescription telephone requests will be taken over the telephone no: (01803) 212489 (select option 4) Monday to Friday between the hours of 9.00 am - 11.30 am  and  2pm - 3.00pm 

You can also order by email using our dedicated prescription ordering service email address which is This email address is being protected from spambots. You need JavaScript enabled to view it.

Prescription Fax requests can be sent to 01803 290603.

A prescription collection service operates in conjunction with some of the local chemists. If required, your prescription will be collected from our surgery and will be available for collection as directed by your local chemist. Patients on long term therapy are  asked to visit the doctors to check on their medication and from time to time you may actually receive a request to do so on your prescription counterfoil .


A pilot scheme to cut medicines wastage and save the local NHS hundreds of thousands of pounds a year has been launched.

Five GP practices across South Devon and Torbay are taking part in the 12-week pilot, with patients now ordering repeat medicines direct from their practice. The pilot comes after 90 percent of responses to South Devon and Torbay Clinical Commissioning Group’s primary care survey earlier this year said they agreed that instead of items on a repeat prescription being automatically dispensed every 28 days, patients should be responsible for only ordering what they actually require.

Previously, many patients had their regular medicines ordered on their behalf by a pharmacy or company – but this can lead to unintentional over-ordering. If the pilot is successful and is rolled out across South Devon and Torbay, it could save the local NHS £400,000 each year. This could fund 67 hip replacements or 100 emergency hospital stays following a heart attack.

The practices taking part in the pilot are Parkhill Medical Practice and Brunel Medical Practice in Torquay, Mayfield Medical Centre and Corner Place Surgery in Paignton, and Barton Surgery in Dawlish. The pilot is being phased in across the five practices and is being evaluated throughout the three months.

Dr John Whitehead, a GP at Barton Surgery, is the primary care lead for South Devon and Torbay Clinical Commissioning Group. He said: “Through our survey we listened to what people thought about how repeat medicines are currently ordered, and we’ve responded quickly. This pilot has the potential to really help our healthcare community, now and for the future. “As we all know, NHS budgets are not keeping pace with the surge in demand on services as the number of older people rises. “We have to think of how best to spend the money we have, and tightening up on the over-ordering of medicines is just one way we can. Dr Whitehead added:

“Patients need to be aware that practices taking part in this pilot will only accept repeat requests made by patients or their carers when they next order a repeat prescription. We ask that patients only order medicine when needed. Please check how many days’ medicine is left before ordering a new prescription, and order when there are 7 to 10 days of medicines left. Two to three working days should be allowed for the prescription to be issued, and your pharmacy will need three to five days to get it ready for you.”

Please read the following letter which can be downloaded.

pdf Patient Managed Repeat Prescriptions (58 KB)

Department of Health